Shipping/Ordering Terms



Questions or concerns? Please do not hesitate to contact us at and we'll get back to you as soon as possible. Our business hours are Monday-Friday 9:30am-7pm Pst.
Please review the following basic terms that govern your use of, and purchase of, products from INSTINCTSUPPLYCO.COM. Please note that your use of
INSTINCTSUPPLYCO.COM constitutes your agreement to follow and be bound by those terms.



Purchased items will be shipped from Worcester, MA within 5 business days of the order, although most will be shipped within 2 to 5. Please allow up to 1 weeks from ship date for your delivery to arrive (USA SHIPPING ONLY). If you still have not received your purchase after 3 weeks, please notify and provide your order number.

Domestic (USA)

All domestic orders are shipped via USPS Priority Mail with delivery confirmation. Standard delivery time is 2-5 business days from date shipped, but may take longer. Most domestic orders are received within 1 week of ship date.



All sales are final. No refunds accepted, no returns honored. Size exchanges and significantly factory defective items are accepted for exchange within 7 days from which shipment is received. We require that customers notify of any problems with merchandise within 48 hours of receipt. Items must be in their original packaging, in as-new condition with printed receipts. Exchanges are not available for any product after 7 days.
Please note: all sale items purchased through discount code are FINAL SALE, not eligible for return or exchange


You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.


We have made every effort to display as accurately as possible the colors of our products that appear at the INSTINCTSUPPLYCO.COM. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.


INSTINCTSUPPLYCO.COM and all contents of the site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.  You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with you use of our site, and that INSTINCTSUPPLYCO.COM shall not be liable for any damages of any kind related to your use of this site.